Bridge Q&A

Why I didn't find the bToken in my wallet after [Receive] transaction confirmed?

• Due to the instability of the BSC network cross-chain, transactions may not be identified and may result in long-pending time. However, rest assure that stuck assets are safe and BurgerSwap Team will check one by one manually, to make sure they arrive in your wallet as soon as possible.

• Add the bToken contract in your wallet.

• Check whether the bridge is successful in [Transit Record]

Why no pop-up window in Metamask when I click [Receive]?

Insufficient funds in your wallet for gas fee.

eg: If you bridge your token from ERC20 to BEP20, please ensure there is more than 0.05 BNB ( value $10~$20) as gas fee before you click [Receive].

How to check whether the bridge is successful?

• Enter hash query on [Transit record];

If you bridge your token from ETH to BSC, enter the Ethereum transaction Hash when your wallet is on BSC network.

If it is cross-chain from BSC to ETH, enter the BSC transaction Hash when your wallet is on Ethereum network.

• Check your transaction hash on the initial chain Etherscan or BscScan. Please pay attention to the difference between Transaction Hash and Approve transaction Hash.

If the above still does not solve your problem, please enter the telegram and contact the admin.